As soon as you have completed the order process and we have received payment, we start servicing your order. You do not need to do anything. We will arrange delivery as soon as possible. For games, your download information will be displayed under [My Account > Game Downloads]; For points cards, your code will be delivered to your email address. As soon as delivery has been made, a confirmation e-mail will be sent to the contact address provided.

Your game codes are usually delivered within a few minutes. If you have provided incorrect information or your order needs to be verified manually, we will contact you by email. Our staff operates seven days a week, 24 hours per day. We do everything possible to resolve issues quickly and to fulfill your order in the fastest possible time.